WorkTrakkerPRO Demo 4
Keeping track of work history.
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DEMO 4: Allow maintenance workers to report all work performed and whether the problem has been solved.
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When a maintenance worker does work to a problem assigned to them, they use the Write a Work Report function to file an electronic report on what they did to solve the problem.
 
This is the simple work report form. The maintenance worker files their stop and start work times, additional costing information like any miles travelled and the percentage of completion of the work, materials used to fix the problem, the status of the problem after they work on it, and a description of what they did. The information submitted is added to the work history of the problem ticket, and the administrator is sent an email notification of the work that was done.
 
This is a more complex work report form.
 
You can also add your own custom fields to this work report.

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Heavy Widget Manufacturing Concern Active User:  John Sim Networks & More! Inc.
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Request Age: 0 (in days)   Status: Solved  1036-1-24-2003 
Request Information View work orderReopen problem report
Submit Date: Friday, January 24, 2003 User Priority: Normal
Tech Priority: High Reported By: John Sim
Building: Research Building Problem Type: Lighting
Asset Item: Overhead Fluoresc Assigned To: Bob Handyman
Problem Description:
Bulb burned out.
Need replacements for three overhead lights.
Work History  
Work Time: 9:44AM - 10:10PM Work Status: Problem solved
Work Date: Monday, February 03, 2003 Technician: Bob Handyman
Mileage: 1.2  
Work Description:
Three bulbs replaced, ballast replaced in same units.

Don't have enough ballasts on hand for full replacement, will need 16.
Please order, model 32-161A.
Work Time: 1:12PM - 1:12PM Work Status: Problem not solved - still working
Work Date: Tuesday, January 28, 2003 Technician: John Sim
Mileage: 0  
Work Description:
Problem report assigned to Bob.

Check ballast in fluorescent lights too, I think they are more than a year old.
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