DEMO 5: Automatically notify the person who reported the problem of each step in this process.
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In each step of the WorkTrakkerPRO process, the person who originally reported the problem is sent an email informing them
of the progress made in getting their problem solved. These progress reports contain links to email both the maintenance person
working on the problem, and the administrator of the WorkTrakkerPRO service, in case the person reporting the problem
wishes to follow up on work done to solve the problem, or inquire as to the progress (or lack thereof) in solving their problem. |
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Back to
WorkTrakkerPRO
Main Page |
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Heavy Widget Manufacturing Concern |
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Problem Report Updated |
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| This details the work done on the problem report you submitted. The problem report submitted on
1/24/2003 has been updated. The technician's report is shown below. |
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| Status: Problem solved |
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| To e-mail the tech coordinator click here.
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| To e-mail the technician click here.
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Information regarding problem
report #1036-1-24-2003
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| Reported By: | John Sim |
| Priority: | Normal |
| Date: | 1/24/2003 |
| Time: | 1:45 PM |
| Building: | Research Building |
| Problem Type: | Lighting |
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Description of problem |
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Bulb burned out.
Need replacements for three overhead lights.
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Current work done on problem |
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| Tech: | Bob Handyman |
| Date: | 2/3/2003 |
| Start Time: | 9:44 AM |
| End Time: | 10:10 PM |
Three bulbs replaced, ballast replaced in same units.
Don't have enough ballasts on hand for full replacement, will need 16.
Please order, model 32-161A. |
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Work History to date: |
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| Tech: | John Sim |
| Date: | 1/28/2003 |
| Start Time: | 1:12 PM |
| End Time: | 1:12 PM |
Problem report assigned to Bob.
Check ballast in fluorescent lights, too, I think they are more than a year old.
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