WorkTrakkerPRO Demo 2
Service Administrators are automatically notified!
DEMO 2: Automatically notify the designated service administrator of the problem.
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The administrator of the WorkTrakkerPRO service is automatically sent a notification email when the problem is entered, alerting them immediately that a new problem exists. This feature lets the administrator respond to the problem in a timely manner, without having to stay logged into the service.
This email is sent to the administrator when a problem is reported. As you can see, the email contains links to the most commonly used actions in the WorkTrakkerPRO service - you can use these to deal with the new problem quickly!
Click here to find out more about what the service administrator does...

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Heavy Widget Manufacturing Concern
New Problem Report Created
A new problem report has been entered by John Sim. Details about the report are below. Please remember to assign a technician to this problem report as soon as possible.
Click here to assign this problem report to a technician.
To close this ticket click here.
To e-mail the user who reported the problem click here.
Information regarding problem report #1036-1-24-2003
Reported By: John Sim
Priority: Normal
Date: 1/24/2003
Time: 1:45 PM
Building: Research Building
Problem Type: Lighting
Description of problem
Bulb burned out.
Need replacements for three overhead lights.
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