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What happens if I delete a technician?

You can delete a technician or a user if that person is no longer with your organization. This will not affect tickets, work reports or any other functions. After you delete a user, any reports or tickets will show that person as "unknown".

Another method of removing an individual who is no longer with your organization and preserving your data is to remove the user from their group under Manage Groups and lock their account in Edit User Properties. This will prevent the user from logging in while keeping the users data available for reports.

Keywords: delete, tech, technician

Related Links:
What is Manage Technicians?


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