Web-based Information Services for Businesses

TroubleTrakkerPRO Demo 4
Filing a work report.

WirelessTrakker

MessageGuard

DEMO 4: Allow technicians to report all work performed and whether the problem has been solved.
Screen 1 | Screen 2 | Screen 3 | Screen 4 | Screen 5 | Screen 6 | Previous Demo | Next Demo

When a technician does work to a problem assigned to them, they use the Write a Work Report screen to file an electronic report on what they did to solve the problem.

This is the simple work report form. The technician files their stop and start work times, additional costing information like any miles travelled and the percentage of completion of the work, materials used to fix the problem, the status of the problem after they work on it, and a description of what they did. The information submitted is added to the work history of the problem ticket, and the administrator is sent an email notification of the work that was done.

This is a more complex work report form.

You can also add your own custom fields to this work report.

Back to
TroubleTrakkerPRO
Main Page

	Heavy Widget Manufacturing Concern		Active User:	Charley Truckman			Networks & More! Inc.

Welcome to
TroubleTrakkerPRO

	Report a Problem
	Write a Work Report
	See Unsolved Problems
	See Solved Problems
	See Unassigned Problems
	View Other Reports
	Technician Tasks

Setup Tools

Logout

What's New?

Unlimited tech support for subscribers Click here to learn more.

Write a Work Report

Select from the options below then click "Process" to run the report.

Indicates required field.

Date:

Start time:
	:

End time:
	:

Mileage:

Percentage:

Problem Report:

Status:

Problem solved

Problem can't be fixed by assigned tech

Problem not solved - still working

�

Work Done:

�


				Networks & More! Inc.